Welcome! All locations are open. Please come in at your actual appointment time. Masks are mandatory in the building & during exam. If you are a current patient and have an emergency, doctors are available 24/7. Simply call 585-394-2020.

Here at The Eye Care Center, the goal is to make your visit as seamless as possible. To make this easier for you, please note the following.

  • Wear a mask
  • Bring insurance cards
  • Have your co-pay if one is required by your insurance
  • Wear your glasses for vision testing
  • Bring a list of current medications and dosage
  • Have your sunglasses with you, because you will be light sensitive after dilation
  • Bring a driver if you are uncomfortable driving while dilated or are having a procedure that requires one
  • Have any forms you have received in the mail from The Eye Care Center

For a typical appointment, please plan on being at The Eye Care Center for 1 to 2 hours. It may take longer if additional testing is required.

An Ophthalmic Assistant/Technician will begin your exam by reviewing your health history, checking your vision, checking your intraocular pressure, and dilating your eyes if necessary. Note that it takes between 10 and 30 minutes for your eyes to dilate. Once dilated, your doctor will examine your eyes. At that time, your doctor will answer any questions you may have and discuss any treatments that are needed.

You are then welcome to visit the Optical Department to select your eyewear, change lens prescriptions, and/or have your current eyewear adjusted or repaired. Contact lenses will not be fitted at the time of your dilated exam to ensure a proper fit.

Please note that specific exam requirements can vary by provider, which can impact your exam time.