It's great to be a patient at the Eye Care Center. Dr. Hindman is excellent and the entire office is staffed w wonderful people.
I have recently moved my family from a private eye doctor to The Eye Care Center. I have to be honest and say that it has taken us awhile to adjust; we are used to a very small office with only one doctor and very personal service. However recently, my daughter, who is attending college away from the area, had a problem with her contacts. The Eye Care Center went above and beyond to remedy the problem and we are very grateful. Great customer service!
Dr. Dugo and her assistant Joy were both wonderful. My exam was thorough and I felt like I was "in good hands."
That staff at the Eye Care Center was amazing. I was impressed how they catered to my children. They made the visit painless.
I had lower blepharoplasty surgery with Dr. Rothstein this past spring and I am so glad I did! She did an amazing job and I could not be happier with the results!!! Her team was so kind and helpful through the whole process, from getting information to supporting me through the procedure to following-up with me afterwards!
Truly superior in every way and at every level.Dr. Piper, Jackie Monk and Tina are better than others in larger practices in other states.,including Florida and Tucson,Arizona.
Dr. Rothstein and the entire staff I encountered at the Center were superb...extremely profession, technically competent, and “customer centric”.
All appointments were prompt, efficient and proficient.
Cleanliness is clearly a top priority.
The Center and Dr. Rothstein were very understanding of my schedule constraints, and worked to
accommodate my needs, yet never wavered in regards to quality results or standards of care.
Wonderful wonderful experience all- around! I would highly recommend the team at the Center.
Christine you are a miracle work. I brought my glasses in that my beagle puppy chewed up. Christine fixed the glasses so i could wear them while waiting for my new pair to come in. You truly are a miracle work!!!
I have been going to this practice for 40+ years. Appreciate their professionalism and care. I only wish they now had an MD on staff full time so I did not have to travel to Canandaigua. Enjoy Christine Sullivan in the Optical Shop. She is very thorough and friendly.
About a year ago, I moved to upstate NY and was in need of a corneal specialist due to an eye condition and Dr. Hindman of the Eye Care Center was recommended. The office staff is extremely professional, easy to work with, and efficient. I also wear scleral lenses, which are generally not covered by insurance, but Carol (contact lens "fitter") stated that the Eye Care Center pushes hard against insurance, which was true. Dr Hindman wrote a letter to insurance stating that the contacts are for medical purpose and therefore should be covered by insurance. This is the only Eye doctor I have been to that actually pushes insurance with regard to speciality contact lenses. Other doctors just say that insurance will not cover it and then charge me the full price. I am very satisfied with the care I receive and Dr Hindman is thorough and explains everything happening in my eye and if any next steps are necessary. I highly recommend the Eye Care Center!
Everyone is so friendly and kind ... the optical shop has wonderful selections and staff to help.
I recently had to be seen emergently and called the eye care center for an appointment in the Geneva office. I was pleasantly surprised with how pleasant and kind the person was on the phone. I was given an appointment time for that same afternoon. I was very impressed with checking in, I believe her name was Susie. She was very pleasant and professional. I was then taken back to a room with Joy. I don't have enough words to describe how awesome she was! Then I saw Dr. Dugo. She was extremely pleasant and gave me a very thorough eye exam. She explained everything in great detail. I felt I was very well taken care of when I left!
I cannot say enough about this place and the people who work there. They are by far the best eye care I have ever had. From the doctors to the staff they make me feel like I am their only patient even though I know they are busy. They are the best I wouldn't go anywhere else.
I have been a patient of the Eye Care Center for several years. Dr. Ceravelo, Dr. Piper and Dr.Hwang have always been great! The staff is friendly, knowledgeable and effective and efficient and I would not trust my vision to anyone else. They all are great people!
I went to the Eye Care Center Newark. It was the best care and service ever! I would recommend to all my family and friends. A special thank you to Chris Sullivan for the extra special care and service she provided when I was short of time. Thank you so much.
Chris Sullivan is the ONLY optician I let touch my glasses!!
Friendly and welcoming service as you walk in. The staff was wonderful and made me feel comfortable! I would recommend the Geneva Eye Care Center!
I've had two procedures from Dr. Hwang at the Eye Care Center. The care and professionalism of everyone is so much appreciated. We are fortunate to have a practice like this here in the Finger Lakes area. Thank you to all on the staff.
Amazing staff! We absolutely love Joy, she was so wonderful with my daughter!
Terrific customer service! I feel so comfortable and welcomed by your staff! Thank you for the wonderful experience Chris! ?
Cataract surgery on both eyes, one week apart. Dr. Holly Hindman. Excellent results. First time since I was 9 years old that I don't have to wear glasses all the time for near-sightedness. Cordial, knowledgeable, helpful staff. Very good at answering questions and letting you know what to expect before, during and after surgery.